Flexible Pricing for Every Stage of Scale

Create a Free account at developer.multiset.ai. You don't need a credit card. Map a space with the MultiSet app on a LiDAR iPhone or iPad, or upload a scan you already have, then localize with the Unity, iOS, Android, WebXR or Meta Quest SDK, or straight against the REST API. Upgrade from inside the portal when you're ready. Maps, API keys and project data carry over.

Move to Lite ($99/mo) when you ship. It removes the watermark, gives you 10,000 API calls a month in place of 1,000 for the life of the account, and doubles your active map area to 250,000 sq ft. Step up to Plus ($249/mo) when you need more than 10 active maps, more than 250,000 sq ft of active map area, more than 2 seats or more than 10,000 calls a month. Talk to us about Enterprise when you need private cloud, on-prem, on-device, SSO or limits above Plus.

No. The Free plan has no end date, and your 1,000 API calls stay available for the life of the account. That's enough to build and test an integration, and once they're used up, localization pauses until you move to a paid plan. We only remove content from Free accounts that have had no sign-in, API call or upload for 12 months, and we email you 60, 30 and 7 days before anything is deleted. Signing in at any point keeps everything. Free accounts inactive for 24 months may be closed. On paid plans, you get 30 days to export your content after a plan ends.

Yes. Every plan, Free included, carries commercial usage rights. Apps on Free show a MultiSet watermark. Lite and above remove it, which is why most teams upgrade when they ship.

Upgrade any time and it applies straight away, prorated for the rest of the term. Downgrades take effect at your next billing cycle. You can move between monthly and annual billing, and annual saves 20%. Plans renew automatically, so cancel at least 30 days before your next term. Fees are non-refundable except where the law or our Terms require otherwise.

Monthly and annual plans are paid by card in the Developer Portal. Annual prepay and Enterprise contracts can be invoiced in USD and paid by card, ACH or bank transfer. If your procurement needs a quote for a purchase order, email us and we'll send one.

Yes. The account owner invites teammates from Account → Members as Admins, who manage maps and API credentials, or as Viewers, who have read-only access. Only the owner handles billing. Free includes 1 seat, Lite 2 and Plus 4, and pending invites count toward the limit. For bigger teams, classes or client work, an organization account gives each member their own Free, Lite or Plus plan on one monthly bill.

Yes, on request, for university labs and academic projects. Contact us with your institution and what you're building.

Every cloud localization request counts against your calls:

• Single-frame query: 1 call
• Deep Search query: 1 call
• 360 panorama query: 1 call
• Multi-frame query (4 to 6 images, standard or Deep Search): 4 calls

Object tracking queries count as API calls too. Once a device has localized, the SDK tracks its position on the device, and that tracking is free. So your call volume comes down to how often your app re-localizes. An app that localizes once per session uses one call per session. An app that re-localizes every 5 seconds uses 120 calls in ten minutes, or 480 if each one is multi-frame. Free includes 1,000 calls for the life of the account, Lite 10,000 a month and Plus 50,000 a month. You can see your usage under Account → Plan in the Developer Portal.

Each plan sets ceilings on:

• Active maps: maps that are live and can be localized against.
• Processed maps: every map or map version you've processed, counted once, archived ones included.
• Active map area: the total square footage of your active maps.
• 360 processing: seconds of 360 video you can turn into maps: 300 on Free and Lite, 600 on Plus, custom on Enterprise. 60 seconds of walking covers about 1,000 sq ft.
• Object tracking: the number of objects you can track.
• Seats: the people on the account.

On Free, active and processed are both 5, so every map counts against both. Lite and Plus leave room for 10 archived maps beyond your active limit (Lite has 10 active and 20 processed, Plus 25 and 35). API calls and 360 seconds reset each billing period and don't roll over. A map that fails to process doesn't use a slot. Map processing is part of every plan and is never billed separately.

Because deleting a map doesn't give anything back. The map still counts as processed, and its active slot and its area stay used. To free an active slot, archive a map instead. Archived maps keep their data and can be restored, while deleted maps are removed from our servers for good. If you've reached your processed-map limit, you'll need a plan with more.

You get an email at 80%, 95% and 100% of each limit. At 100% of your API calls, localization pauses until your allowance resets or you upgrade. Self-serve plans don't bill overages, and an upgrade applies straight away, so you can move up mid-month. Your maps stay where they are. Enterprise plans can add call bundles.

Most scans you already own. MultiSet takes:

• E57 with panoramas, from Matterport, Leica, NavVis, Faro and XGRIDS
• Matterport MatterPak
• Gaussian splats (.ply with poses)
• 360 video from Insta360 X4 and X5, the Antigravity A1 drone, or any camera that exports 2:1 equirectangular .mp4

You can also scan with the MultiSet app on a LiDAR iPhone or iPad, up to 10 minutes per session. That's a device memory limit, not a plan limit. Any device with a standard RGB camera can localize: phones, tablets, Meta Quest, Meta Ray-Ban glasses, browsers through WebXR, and robots and other hardware through the REST API. Enterprise adds custom ingestion for formats that aren't listed.

Your apps and map outputs are yours. When a paid plan ends, API access and cloud localization stop, so apps can't localize until you resubscribe. You then have 30 days to download what you want to keep: the mesh (GLB or USDZ), the point cloud (PCD) and the Gaussian splat where you requested one. The localization data a map runs on stays inside the platform and can't be exported. Uploaded E57 files aren't stored after processing, so keep your originals.

Our shared cloud runs in the US. Data is encrypted in transit and at rest, and every account is isolated with its own scoped credentials. Our controls are aligned with ISO 27001, and our SOC 2 Type II audit is underway, with the report available under NDA once it's issued. Our security whitepaper is available on request. If your data has to stay in a particular region, Enterprise offers a single-tenant dedicated cloud in the region or data centre you choose, as well as private cloud, on-prem and on-device deployments. Enterprise contracts include a DPA.

Yes, on Enterprise. On-device localization runs on iOS and Android and needs no network after a one-time check, which suits air-gapped sites. Other devices with an onboard GPU, CPU or NPU are available on request. Enterprise also covers dedicated cloud, private cloud or VPC, and on-prem. Self-serve plans run on MultiSet Cloud.

Usually for one of four reasons:

• a deployment beyond MultiSet Cloud
• security and procurement needs such as SSO, audit logs, data residency or a DPA
• scale past the Plus limits
• custom SDKs, SLAs or higher requests per second

Enterprise pricing rests on three things: the area you map, your localization volume and requests per second, and where it runs. Tell us your site sizes, expected users and deployment model, and we'll come back with a proposal, including a pilot if you want to start with one site.

You can build for clients on any plan. Most agencies give each client its own account, or run client projects inside an organization account. Reselling MultiSet, or white-labelling it inside your own platform, needs a partner agreement, so talk to us first. Our line with partners is simple: your platform, your customer, our infra.

Every plan gets the engineer-led Discord and the support ticket portal. Free runs on a 99.5% uptime target. Lite adds email support and Plus adds priority email, and both paid plans run on a 99.95% uptime target with response set by severity: 1 hour around the clock when production is down, 4 business hours for major degradation, 1 business day for minor issues and 2 business days for questions. Enterprise can add faster targets, 24x7 cover on every severity and a dedicated TAM or CSM. You can check live status at status.multiset.ai.