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Privacy

Effective Date: 01-August-2024

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Multiset.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.multiset.ai/ (the "Site") and use our developer platform for Visual Positioning Systems (VPS) ("Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

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1. Information We Collect

We collect information about you in various ways when you use our Site and Services.

A. Information You Provide to Us:

  • Account Information: When you register for an account, we collect personal information such as your name, email address, and password.

  • Contact Information: If you contact us for support or other inquiries, we may collect your name, email address, phone number, and the content of your communication.

  • Payment Information: When you make a purchase or subscription, we collect payment information, such as credit card details, through our third-party payment processor.

B. Information We Collect Automatically:

  • Usage Information: We collect information about your interactions with the Site and Services, such as the pages you visit, the links you click, and the date and time of your visit.

  • Device Information: We collect information about the device you use to access the Site and Services, including your IP address, browser type, operating system, and device identifiers.

  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities and to provide you with a better experience.

C. Information We Collect from Visual/Depth Data:

  • Visual/Depth Data: As part of our Services, we capture and collect visual and depth data for localization purposes. This data may include images, videos, and depth maps from devices equipped with cameras and sensors.

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2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Improve Our Services: To operate, maintain, and improve the Site and Services, including capturing and processing visual/depth data for localization.

  • To Communicate with You: To send you updates, technical notices, security alerts, and support and administrative messages.

  • To Process Transactions: To process payments and manage your subscriptions.

  • To Personalize Your Experience: To understand your preferences and tailor the Services to your needs.

  • To Analyze Usage: To monitor and analyze usage and trends to improve your experience and the functionality of the Site and Services.

  • To Ensure Security: To protect the security and integrity of the Site and Services and to detect and prevent fraud or other harmful activities.

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3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

  • With Your Consent: We may share your information with your consent or at your direction.

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4. Your Choices

  • Account Information: You can update or delete your account information by logging into your account or contacting us.

  • Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but this may affect your ability to use some features of the Site and Services.

  • Marketing Communications: You can opt-out of receiving promotional emails from us by following the instructions in those emails or by contacting us.

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5. Data Security

We use reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.

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6. Children's Privacy

Our Site and Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the effective date. Your continued use of the Site and Services after any changes constitutes your acceptance of the new Privacy Policy.

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8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Multiset.ai
Email: hello@multiset.ai

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